Our process
We learn your business before we build anything.
We start by walking through how your business runs every day, top to bottom. Then we simplify what slows your team down, test it on real work and roll it out, one step at a time.
Six steps
Review, simplify, then build.
Source · The review · Usually 2–3 weeks · from $5,000
01
Walk through the business
We come in and review how each part of the business runs day to day: sales, purchasing, operations, finance and the back office. We watch the real work, not the org chart.
You getA clear map of how work actually flows today.
02
Hear the pain points
We talk to the people doing the work. What takes too long, what breaks, what gets typed in twice, and what they dread every week.
You getA ranked list of what’s costing you time and money.
03
Find the gaps
We look between your systems: copy and paste, spreadsheets that shouldn’t exist, reports built by hand, and steps that depend on one person.
You getA short plan of what to fix first, with a fixed price in writing.
Shape · The build · Usually 4–8 weeks · typically $15,000–$75,000
04
Simplify with drafts
We build a working draft of the first tool quickly, so your team can click through it instead of reading a plan. Then we cut steps until it’s simple.
You getA working draft, with a demo every Friday.
05
Test and correct
Your team uses the draft on real work. We fix what’s wrong, speed up what’s slow and check the results against the old way.
You getA tool your team trusts, proven on your own data.
06
Implement
We connect it to your systems, show your team how to use it and retire the old workaround. Then we keep it running and keep improving it.
You getLive in your business, and owned by you.
Flow · Run and improve · from $1,000 a month
Every project
What never changes.
Fixed price
In writing, before any work starts.
You own it
The code, the data and the accounts it runs in.
No per-seat fees
Adding people doesn’t raise your bill.
People stay in charge
A person approves anything that goes out.
Free download
The operations review checklist.
Twenty-two questions we ask in every business review. Tick the ones that sound familiar, and see where your team is losing time and money.
Questions
Common questions.
How much of our team’s time does this take?
About an hour a week from one person on your side, plus short conversations with the people doing the work during the review.
Do you need access to our systems?
During the review we mostly watch and ask questions. For the build, we work inside your own accounts and give each tool only the access it needs.
Can we start with just the review?
Yes. The review is a fixed fee on its own, and you keep the map, the list of pain points and the plan whether or not we build anything.
What happens after it goes live?
We keep it running, fix anything that breaks and keep improving it against your numbers, with simple monthly support.
Start with the review.
Book a 30-minute call. Fixed price in writing within 48 hours.