Your data
How we handle your data.
Your numbers, customers and suppliers are your business. Here is exactly how we protect them, in plain English.
Six commitments
Simple rules we follow on every project.
Your accounts, your data
We build inside your own accounts wherever we can: your cloud, your email, your accounting system. You own the code, the data and the logins, and nothing is locked into ours.
Only the access a tool needs
Each tool gets its own login with the least access it needs, read-only wherever possible. You can see every connection and switch any of them off at any time.
People stay in charge
Anything that goes to a customer, a supplier or your books is approved by a person until you decide otherwise. Tools draft, check and flag. People decide.
AI and your information
We use AI services under business terms that don’t use your data to train their models, and we tell you which services each tool uses before it goes live.
A record of what happens
Tools keep a log of what they did and when, so you can check any entry, reminder or report back to its source.
When we’re done
At handover you get the code, the documentation and every login. Our access is removed the day you ask, and anything we copied for testing is deleted.
Questions
Common questions.
Do you sign an NDA?
Yes. We’re happy to sign your NDA, or use ours, before the review starts.
We’re in a regulated industry. Can you still help?
Yes. We design around your obligations, such as client confidentiality or HIPAA, and work alongside your compliance advisers. We start with work that doesn’t touch sensitive records wherever we can.
Where does our data live?
In your own systems wherever possible. When a tool needs its own storage, it lives in an account you own, and we tell you where.
Questions about your data?
Ask us on a 30-minute call, before anything starts.